General FAQs



Account

Who can use this site
Deleting your account
My username and password are correct but I am unable to login to my account
Report an account
Avatar/header

Account Security

What to do if you suspect your account has been accessed by someone else
Two-Factor / Two-Step Verification
Troubleshooting Two-Step Verification

General Questions

Email Settings
I can’t find a feature on the mobile site
Media Inquiries

Privacy Center and Terms

Terms and Conditions
Right of access to personal data
Personal data

Technical support

Have you checked out our FAQ
Need help with cams
Copyright/DMCA issue
Content removal
Billing Support
None of these answer my questions


Viewer questions



Subscriptions

Subscribe to channels
Find channels to subscribe to
See your subscriptions
Difference between Notifications and Subscriptions Feed

Memberships

Become a channel member
Cancel a channel membership
Use and manage your memberships benefits


Creator questions



Earnings and Payouts

How to earn money
Payouts
Payout percentages
Top Creator
My payout request was rejected
Minimum withdrawal
Cancel my payout request
My Current Balance is above the withdrawal minimum but payout is unavailable
OCT Payments
How much of the payout do I receive?
U.S. Creator Tax Forms
Third Party Payments

Earning options

Adding earning options
Membership feature

Account

How to sign up and join the creator program
What type of ID's are accepted
How long does the approval take?
What type of emails will I receive after the application has been processed?
Rejected applications
Multiple accounts
Linking to social media
Stolen Content on Third-Party Sites

Tagging

Additional Performers
Tagging fans

Promoting your account

Promotional campaigns
Free trial

Technical questions

Membership prices
Paid Private Messages/Direct Messages/Tip Amounts
Content posting troubleshooting
Direct Messages Troubleshooting


Referral program



Getting started

What is the Referral program?
Referral income
Referral link


Premium



Benefits

Join Premium
Use your Premium benefits

Trials and Promotions

How trials work
Trial eligibility


Policy, safety, & copyright




Content partner program



Getting Started

What is the Content Partner Program?
How do I join?
What is a paysite?
What is an affiliate program?
What percentage of Revshare or PPS rate do we accept?


Promotions & Advertisements